Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Tetbury | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Tetbury is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Tetbury, a regulated online pharmacy serving patients in Tetbury and the surrounding UK. As a data controller, we determine how and why your personal data is processed. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and other clinical data relevant to your weight loss treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies
Communications: Records of correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We process your personal data for the following purposes:

To assess your suitability for weight loss treatments and provide appropriate clinical care
To process and dispense your prescriptions safely and accurately
To arrange delivery of your medication (typically within 1 working day of pharmacist approval)
To communicate with you regarding your treatment, orders, and appointments
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate patient records as required by pharmacy law
To improve our services and ensure ongoing patient safety

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of health care treatment for special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand visitor behaviour to improve our website
Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

Healthcare providers: With GPs or other clinicians where clinically necessary for your care
Delivery partners: Limited contact information shared with couriers to fulfil your medication orders
Payment processors: Secure processing of transactions through our authorised payment provider
Regulatory bodies: Where required by law, with bodies such as the GPhC or NHS
IT and platform providers: Third parties who support our website and clinical systems, bound by data processing agreements

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years from the date of your last contact with us, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You have the right to access, correct, delete, or restrict the processing of your personal data, and to raise concerns with the appropriate supervisory authority if you believe your data has been mishandled.